Computer Guarantee

As much as we try to build quality computers we understand that problems can happen. As with any electronic device certain steps need to be taken prior to returning an item to us. Please be sure to check the technical support area for FAQ's or to send us a message indicating your problem.

One-Year Warranty All computers come with a warranty against manufacturer defect or failure for a period of one year from the date of purchase. This warranty covers replacement of the product with the same product or like product as determined by the customer or a substitute when direct replacement is unavailable.
Shipping Costs Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped UPS Ground unless a rush is requested. The cost of shipping upgrade is to be paid by the customer prior to shipment.
Notes ComerTek.com is not responsible for software loss or file loss as a result of using any of our products or as a result of defective products. For instance, we are not responsible for personal files or personal software that may reside on the computer if you return it to us. We are however responsible for the software originally installed when computer was purchased. By placing an order with ComerTek.com, you indicate that you have read this policy and agree with it.